1Who provides the service
MarkerDrift is provided by ► LEGAL NAME, ► REGISTERED OFFICE, VAT number ► VAT.
Legal
Terms of service
Draft. The provider’s details have not been filled in yet: every item marked with ► must be completed before publication.
This document exists in Italian and English. For the other site languages the English version applies; in case of divergence the Italian version prevails.
These terms govern the use of MarkerDrift. Please read them: they set out the limits of what the software does, and what remains the responsibility of the people using it.
2What the service is
MarkerDrift is web-based software for monitoring athlete workload. It reads files exported by third-party tools (GPS, force plates, questionnaires) and computes descriptive indices from them.
The service is updated continuously: features may be added, changed or withdrawn. Changes that substantially reduce what the service does are announced in advance.
3What the service is NOT
MarkerDrift does not predict injuries, does not compute injury probabilities, does not produce risk scores, and does not issue fitness judgements or clinical recommendations. It describes deviations from an individual norm, changes and trends.
It is not a medical device and does not replace assessment by a qualified health professional. Every decision about an athlete remains with the person who has the competence and the responsibility to make it.
4The subscription
The service is bought by team: one plan for a single team, one for several, and a quoted plan for anyone above that limit. Staff users and athletes are neither counted nor charged.
The subscription is paid monthly or annually; the annual plan includes two months. The price that applies is the one published on the site at the time of purchase.
Renewal runs for the same length as the term chosen, unless cancelled before it ends. A price change does not affect a period already paid for and is announced before renewal.
5The refund guarantee
Within 14 days of the first purchase you may ask for a full refund, with no reason to give. The refund is made to the same payment method.
It is a commercial guarantee we grant, and it covers the first purchase, not renewals. It is not the statutory right of withdrawal, which belongs to consumers and not to someone buying for their own professional or business activity; where that right applies by law, it is unaffected.
6If a payment does not arrive
Once the payment term has passed, access becomes read-only for 60 days: data stays visible and can be exported, while nothing can be added or changed. Export is never suspended, because the customer needs it to meet its own obligations.
Nothing is deleted automatically when that period ends: retention follows the terms of the data processing agreement, and deletion happens on the customer’s written request.
7Customer obligations
The customer warrants that it has a valid legal basis for the data it uploads — in particular for health data and for data about minors — and that it has provided data subjects with the notice required by Art. 13 GDPR.
The customer is responsible for the accuracy of the data it uploads, for managing its staff accounts and credentials, and for the use it makes of the results.
The service may not be used for unlawful purposes, to attempt access to other organisations’ data, or under loads that would impair it for others.
8Customer data stays the customer’s
Uploaded data remains the customer’s property. We do not use it for our own purposes, we do not use it to build reference datasets, and we do not use it to train models.
The customer can export and delete it from the software at any time.
9Availability
We do our best to keep the service available, but we do not guarantee uninterrupted or error-free operation. Planned maintenance is announced when it causes an interruption.
10Limitation of liability
To the extent permitted by law, the provider’s total liability is limited to ► CAP (for example: the fees paid in the twelve months preceding the event).
Limitations not permitted by law are excluded, including those for wilful misconduct and gross negligence. Nothing in these terms limits the rights the applicable law grants a consumer.
11Governing law and jurisdiction
These terms are governed by Italian law. Disputes are subject to the courts of ► JURISDICTION.
12Changes
We may update these terms. The date of the last revision is shown at the top of this page; substantial changes are notified to active customers before they take effect.